Definition: I continuously improve my knowledge, update my tools, and hone my expertise. The quality of my work is a representation of who I am.
- I champion quality and clarity
- I have high standards
- I master tools and processes
- I ensure my words and actions align
At Decisive Data, we live in a constantly changing industry. Not only our industry, but the specifics of what we do and use are always changing. Frankly, it is the kind of context that many people envy. It is like trying to get into engineering at the very beginning of the age of cars or airplanes. We are using tools and knowledge never before known or available.
Companies going back as far as IBM have been attempting for a long time to solve many of the same problems we face today. But the tech ecosystem is moving at a faster clip than anyone could have ever imagined. Moore’s law is being lived out before our very eyes. The only way for DD to remain relevant and have strategic advantage in this environment is to pursue excellence.
The direct consequence of creating customer value, through our original offerings, sustained by grit, this is the memorialization of what we do: We have to get better over time or we will not survive in this industry.
We might ask ourselves, “Why is it we do what we do?” It is unlikely we would be content in a business context with very little innovation. Most of our personalities would struggle in such stagnation. But our context is always moving, always changing. This is exciting, but simultaneously demanding. We are privileged to experience the democratization of formerly expensive and impossible to access technologies: artificial intelligence, machine learning, predictive analytics, complex algorithms…things that used to be off-limits to all but the upper echelon of tech giants.
But we always need to ask ourselves why we are doing this. Do not misunderstand the heart of this principle: The question is not, “Are we keeping up?” The unique Decisive Data question for us is, “What are we focusing on while keeping up?” Mastering tools and processes for their own sake is not helpful. Mastering them for the sake of creating customer value based on our particular gifts and talents while we persevere with grit…that’s the key! As Drucker says in the above quote: “The test of an innovation is always what it does for the user.”
There is a core difference between extroverts and introverts: One thinks before they talk, one talks in order to think! Now, admittedly that is a caricature. The point is this: One difficulty about this principle is it takes more thoughtfulness than the average extrovert would perhaps like to admit. And as an extrovert, I admit that is quite difficult! I have a lot of work to do there. I would like to invite DD consultants to join me on that journey, and assure our customers that we are the kind of people who will pursue excellence, and do what we do the way that we do it, so that we are different, and we offer a strategic advantage when you hire DD to provide you a solution that creates value for our clients.
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